Passenger Information

Update your riders with reliable real-time travel information

Transit riders today expect real-time information. We make it easy to share that information with all of your riders, regardless of their access to a smartphone or the internet.

Our technology can seamlessly push arrival predictions and service alerts to a variety of channels, including your operation’s desktop website, mobile site, interactive voice response (IVR) system, SMS text messages, and digital signs.

Real-time information generated by Sync can be shared to signs managed by third parties, or pushed to travel applications like Google, Apple, and Transit.

We can build you a custom mobile application that utilizes best practices in design and accessibility. You can name it after your organization, customize it with your agency’s branding and colors, and choose from a menu of options to help your riders navigate your system.

Our custom apps include real-time arrival predictions, live bus maps, a Favorites tab to save favorite stops and routes, and personalized alerts. Your organization can add additional sections — like schedules, news, and payment information — to make your app unique to your service.

Inform your riders wherever they are

Make real-time info like arrival predictions available by GTFS-RT, web, mobile app, digital signs, SMS text, and IVR.

Push alerts with Sync Messages

Easily create and distribute service alerts with our multi-channel messaging service. Keep your riders up-to-date in all the places they look, including GTFS-RT, web, mobile app, digital signs, SMS text, and Twitter.

Highlight custom rider apps and websites

Share service information while highlighting your agency’s unique brand.

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